For items we carry in stock, we will ship your item(s) within 48 hours of receipt of the order based on your selected shipping method.  For items ordered through us that ship direct from the manufacturer, timing may vary based on the manufacturer’s conditions.

If you receive an item that is damaged, please call us at 877-622-4944 to initiate the return process.  All other requests can be sent to info@shopkitchensolutions.com so a customer service representative can work through your request.

If you have already placed an order online and you would like to update the shipping address before the order ships, call us at 877-622-4944.  Our customer service representatives will assist with your request.

Once the order ships from our warehouse, you will receive an email notification with the tracking number for your shipment.  If you select a no-charge, local shipping option, a specific tracking number will not be included, but we will arrange the drop off directly with you.

Call us at 877-622-4944 or email us at info@shopkitchensolutions.com.

Call us at 877-622-4944 as soon as you are aware of the problem so we can work with you on a solution.

Currently, ShopKitchenSolutions ships only within the United States.

Packaging may vary depending on your order.  For smaller items shipped in small quantities, we will do our best to package them together.  Larger items or larger orders may ship separately.